Kate Burns is Senior Solutions Consultant for Reputation’s EMEA operations. Her team is focussed on helping enterprises understand how to combine Online Reputation Management (ORM) with Customer Experience (CX) to generate outcomes like increased search rankings, customer numbers & revenue.
Kate’s experience and approach helps enterprises understand both the application and the result of deploying the Reputation platform by focusing on how their customers find them, choose them and translating feedback into improvements in business operations.