Our Conference Chair will provide an introduction to the conference, to our sponsors and partners, and summarise the agenda.

What can be done to mitigate the turmoil? We will hear from Keynote speaker, Anita Charlesworth who will set out the impact on healthcare with the current economic turmoil and what is forecast next.

What can we learn from the UK insurance activity over the last 12 months? We will hear from Keynote speaker, Fiona Booth who will speak on the details of this and focus on some comparisons to the previous year, whilst forecasting what we might see in the next 12 months.

Humphrey Ho, who was named as top influencer by Forbes in 2019, will highlight the value of having a long-term strategy in healthcare and delve into the ways we can improve marketing during a recession. 

Who is the digital customer? Martin Bell will explore how healthcare has changed to meet the needs of the digital customer and what lessons we can learn going forward.

What is value-based healthcare and how does it work? We will hear from Keynote speaker Josh Snowden Bahr who will explore these questions and expand on what the impact may be. 

This panel discussion will explore recruitment and retention strategies and how we can implement diversity targets. We will hear from a variety of speakers who will delve into the various training and education initiatives on offer and the different ways to attract young people to the sector. 

This stream will focus on why marketing to international patients matters and the ways in which we can develop a UK proposal. We will hear why content is ‘king’ and the importance of rating systems. 

What does an investor in the digital sector look for? We will hear from a range of speakers who will delve into this question and focus on the challenges you can face when developing a digital application and bringing it to the market.

We will learn more about value-based healthcare (VBH) from our expert panellists within this session. This panel discussion will examine the best way in which the private sector can influence the VBH agenda and how it is best implemented.