Lucy Campbell is Chief Executive Officer for Right at Home UK. With a wealth of knowledge and experience in franchising and senior level business management, Lucy joined Right at Home from the social enterprise Franchising Works where she had been the Chief Executive. Having begun her time at Right at Home as a Senior Business Support Manager where she supported Franchise Owners to progress and develop their businesses, Lucy quickly progressed to Director of Operations, then COO, before being promoted to CEO at the start of 2022.
Lucy has a strong track record for developing an extensive portfolio of businesses successfully from pre-start through to scale-up and her leadership has been pivotal in securing Right at Home two of the most prestigious accolades in franchising: the WorkBuzz Best Management Franchise Award and the coveted Franchisor of the Year Gold Award. Alongside her role as CEO, Lucy is a Vice Chair for the Homecare Association. Lucy is also an award-winning franchisor, having won the prestigious national EWiF Franchisor of the Year award three years in a row in 2020, 2021 and 2022 and Leaders in Care’s Executive of the Year 2022.