Julie is the Head of Operations at Twinglobe Care Ltd and the Nominated Individual for Azalea Court, bringing more than four decades of clinical and operational leadership across paediatrics, neonates, health, and social care. A former registered nurse with deep governance expertise, she leads strategy, digital transformation, and quality improvement across a complex care environment.
She is recognised for driving intelligent, technology‑enabled care from implementing in‑room tablets for real‑time care and medication entry, to creating integrated digital pathways that connect residents, families, clinicians, and system partners. Her work blends operational excellence with human‑centred design, ensuring technology enhances autonomy, safety, and dignity.
Julie also leads sector‑facing innovation projects, including personalised QR‑code meal ordering and digital systems integration across clinical, hospitality, and operational teams. Her focus is on building mature digital ecosystems that strengthen decision‑making, reduce friction for staff, and improve outcomes for the people who live and work in care.
A vocal advocate for workforce development and the future of social care, Julie works with colleges, sector bodies, and community partners to reframe care as a skilled, respected, and technology‑enabled profession.
She brings a direct, evidence‑based, and people‑first perspective to the conversation on digital maturity and intelligent care.