Dr Luke James

Luke is a highly accomplished medical doctor with over 25 years of experience in the field. Throughout his career, he has made significant contributions to both global and domestic medical insurance, demonstrating his expertise in healthcare leadership.

Luke joined MMB in April 2023 as the Workforce Health Leader for Europe. Prior to this role, he held senior leadership positions in a global insurer and corporate healthcare provider, most notably serving as the Deputy Group Chief Medical Officer. During this time Luke played a pivotal role in shaping the company’s medical strategy and ensuring the delivery of high-quality healthcare services to clients.

With a background as a family physician, medical educator, non-executive director, and board member, Luke possesses a diverse skill set that encompasses both clinical and managerial expertise. He has successfully led large multi-disciplinary teams across a national network of primary care health clinics, driving improvements in clinical governance and quality.

Luke’s experience as a medical director for a global medical insurance business has equipped him with a deep understanding of claims management, high-cost drugs, and novel therapies. His strategic approach to these areas has been instrumental in optimizing the delivery of healthcare services and enhancing patient outcomes.

Passionate about advancements in healthcare technology and personalized medicine, Luke recognizes the transformative potential of these innovations in improving the quality of care and outcomes for employees. Moreover, he leverages his expertise to effectively manage people risks for clients, ensuring their well-being and mitigating potential healthcare challenges.

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Speaker Details
  • Workforce Health Leader, Europe, Mercer Marsh Benefits