Bruce is the Director of the Solution Consulting team for Reputation.com’s EMEA operations. His team is focused on helping enterprises understand how to combine Online Reputation Management (ORM) with Customer Experience (CX) to generate outcomes like increased search rankings, customer numbers & revenue. Bruce’s experience and approach help enterprises understand both the application and the result of deploying the Reputation.com platform by focusing on how their customers find them, choose them and translating feedback into improvements in business operations.